Shipping policy

Order Processing & Curing Time

All of our candles are hand poured and require time to properly cure for the best scent throw and performance.

At checkout, you will have the option to choose when your candle ships:

  • Immediate Shipment: Ships shortly after pouring (minimal curing time)
  • 1 Week Cure: Ships after approximately 1 week of curing
  • 2 Week Cure (Recommended): Ships after a full 2 week cure for optimal performance

Please note that longer cure times allow the fragrance to fully develop, resulting in a stronger and more consistent scent.

For wax melts and room/linen sprays, please allow 2–4 business days for processing before shipment.

Shipping Time

Once your order has shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Local (Texas): Typically 2–5 business days

Delivery times may vary depending on your location and the carrier.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can follow your package.

Incorrect Addresses

Please double-check your shipping address before placing your order.

Be The Light Candle Co. is not responsible for orders shipped to incorrectly entered addresses. If an order is returned, additional shipping fees may apply to resend it.

Lost or Stolen Packages

Once your order has been marked as delivered, we are not responsible for lost or stolen packages.

If you experience an issue, we recommend contacting the shipping carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery at:

bethelightcandleco.official@gmail.com

Include your order number and photos of the damaged item(s), and we will make it right.

Exchanges

We do not offer refunds.

If you are not satisfied with your scent, we may offer an exchange for a different scent or product of equal value.

Local Pickup 

If you’re local to Azle, TX, we may offer pickup/delivery options. Contact us for availability.